Service & Maintenance

Domestic Security

Metroline Security offer cost-effective and responsive maintenance contracts to cover fire alarms and burglar alarms with our standard annual contracts include pre-planned preventative maintenance visits and the total peace of mind of having a 24/7 engineer call-out service.

Burglar alarm and fire alarm servicing

What are the benefits of an agreed maintenance contract?

  • Peace of mind
  • Maximise system longevity
  • Reduce costs
  • Reduce false alarms
  • Reduce insurance premium and ensure insurance cover
  • Compliance

Why Metroline Security?

  • Established local business with an unrivalled track record
  • Extremely competitive prices
  • Full security screening of all staff
  • 24/7 engineer call-out service
  • Focused on providing unrivalled support and service to local businesses

Routine inspection

Inspections to your burglar or fire alarm systems will be carried out quarterly, bi-annually or annually depending on the system in question and whether it is monitored.

For example, fire alarm systems are inspected inspected to BS5839 Part 1 2002 and our engineers carry out all tests and inspections required to confirm the correct operation of the system.

With regard to burglar alarms, inspections are typically carried out six-monthly for monitored systems and annually with audible systems. The burglar alarm is inspected to EN5031 requirements and APCO alarms policy. Again, our engineers carry out all tests and inspections required to confirm the correct operation of the system as well as checking for changes in the building use or structural changes that may affect the design or effectiveness of the alarm system.

Emergency work

We will offer a 24 hour a day, 7 day a week emergency call out service with a call out number provided. To reduce your call out charges, where possible minor problems will be resolved over the phone at no cost. If an unscheduled visit is required our engineers will attend at an agreed time.

BAFE maintenance

For new and verified systems we can offer BAFE SP203 fire alarm maintenance. This provides ongoing product certification for your system and provides full compliance with the Regulatory Reform Order (Fire Safety) by demonstrating competence through using third party accredited contractors.

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