Remote Monitoring

By adding remote monitoring to your fire or security systems, your premises will be protected by 24×7 monitoring to ensure that they are safe and secure.

Should your home be empty (for example if you are on holiday or enjoying an evening out), you can rest assured that in the event of a forced entry or fire, the authorities will be alerted, giving you every chance of stopping a burglary attempt or severe fire damage occurring.

Metroline Security offer monitoring services from BT Redcare, Redcare GSM, and DualCom. In addition to increasing security, monitoring will also reduce your insurance premiums.

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remote monitoring


DualCom GPRS is an intruder or fire alarm signalling device that uses both the Vodafone network and your telephone and/or IP path to transmit intruder, fire and personal attack signals at high speed.

DualCom prices start at only £239 (ex VAT) per annum meaning that peace of mind and around-the-clock monitoring is more affordable than many people think.


BT Redcare provides a monitoring network which monitors your alarm over a secure network and guarantees that any activation signals are received by the alarm monitoring centre.

As the police and fire brigade do not have the necessary resources to respond to ringing alarm bells (and need evidence of an actual intrusion), the alarm receiving centres will receive the signal via the secure BT Redcare network, alert the police or fire brigade and ensure the most rapid response.

Redcare GSM

With Redcare GSM, your alarm is monitored over a BT phone line with a GSM backup – reporting any alarm activations (including the phone line being cut to the alarm receiving centre). The secondary GSM line means that alarm activations can continue to get through to alarm receiving centre even if the phone line has been cut.